4.7/5 rating
This score comes from 64,162 reviews
Get win dk support from the Dhaka-based team, win dk Contact, win dk Help and Help Center all in one place
Download APK View login guide
The team from Dhaka works with a total of 18 trained staff, and they respond in 3 shifts
Among them, those who know account, APK installation and device setup mostly speak Bengali and simple English
New users typically get a reply within 10 minutes; they also clarify questions about bKash, Nagad and Rocket
This score comes from 64,162 reviews
Many people in Bangladesh use the same support line
The support page is open most of the time
There is the same help structure in 18 countries
Answers from 9am to 11pm
Handle account, login and APK issues
Check email tickets and documents
bKash and Nagad verification
Provide quick help in chat
Guide users in Dhaka and across Bangladesh
If more is needed win dk App Check the page too; there are install and login steps
| Type of issue | Channel | Typical time |
|---|---|---|
| Login issue | Chat | Within 15 minutes |
| Install APK | Call | Within 20 minutes |
| bKash or Nagad verification | Within 30 minutes | |
| Account information | Ticket | Within 1 business day |
Answers to common questions arrive in 15 to 30 minutes
The load is a bit lower at night
Yes, you can contact from anywhere in the country
Messages go through even with slow mobile data
Yes, and that's the most frequently asked
The team shows step by step what to do
If there is a win dk Login Check it first, then message support if needed
New users win dk App From the page you can download the APK to start; win dk Contact and win dk Help are always at hand
Download the APK now